Critical Thinking & Problem Solving


Critical Thinking & Problem Solving

The most successful professionals are able to assess the environment, analyze a situation, design a solution, and ultimately win in a competitive scenario.

About this course

In today’s business environment, organizations have identified critical thinking and problem-solving as skills that are integral to an employees and their organizations success.

The most successful professionals can assess the environment, analyze a situation, design a solution, and ultimately win in a competitive scenario.

This course, part of the Leadership Essentials Professional Certificate program, will demystify, discuss, and provide application techniques for critical thinking and problem-solving in a business context.

Learners will draw connections to their work experience by analyzing and critiquing case studies. Best practices for problem-solving will be discussed and illustrated including how to weigh alternative solutions, incorporate feedback from stakeholders, and how and when to start over.

What you’ll learn:

  • How to perform strategic analysis and assessment.
  • How to perceive and assess a critical need and design a tailored solution.
  • How to identify key stakeholders and ensure their needs are met.
  • How to employ adaptive problem-solving.
  • How to work through obstacles collaboratively.
  • How to analyze failure to improve future performance.

The list of core critical thinking skills includes observation, interpretation, analysis, inference, evaluation, explanation, and metacognition.

  • Evidence through reality.
  • Context skills to isolate the problem from context.
  • Relevant criteria for making the judgment well.
  • Applicable methods or techniques for forming the judgment.
  • Applicable theoretical constructs for understanding the problem and the question at hand.

Critical thinking calls for the ability to:

  • Recognize problems, to find workable means for meeting those problems.
  • Understand the importance of prioritization and order of precedence in problem-solving.
  • Gather and marshal pertinent (relevant) information.
  • Recognize unstated assumption and values.
  • Comprehend and use language with accuracy, clarity, and discriminate.
  • Interpret data, to appraise evidence and evaluate arguments.
  • Recognize the existence (or non-existence) of logical relationships between propositions.
  • Draw warranted conclusions and generalizations.
  • Put to test the conclusions and generalizations at which one arrives.
  • Reconstruct one’s patterns of beliefs on the basis of wider experience.
  • Render accurate judgments about specific things and qualities in everyday life.

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