Critical Thinking & Problem Solving
The most successful professionals are able to assess the environment, analyze a situation, design a solution, and ultimately win in a competitive scenario.
About this course
In today’s business environment, organizations have identified critical thinking and problem-solving as skills that are integral to an employees and their organizations success.
The most successful professionals can assess the environment, analyze a situation, design a solution, and ultimately win in a competitive scenario.
This course, part of the Leadership Essentials Professional Certificate program, will demystify, discuss, and provide application techniques for critical thinking and problem-solving in a business context.
Learners will draw connections to their work experience by analyzing and critiquing case studies. Best practices for problem-solving will be discussed and illustrated including how to weigh alternative solutions, incorporate feedback from stakeholders, and how and when to start over.
What you’ll learn:
- How to perform strategic analysis and assessment.
- How to perceive and assess a critical need and design a tailored solution.
- How to identify key stakeholders and ensure their needs are met.
- How to employ adaptive problem-solving.
- How to work through obstacles collaboratively.
- How to analyze failure to improve future performance.
The list of core critical thinking skills includes observation, interpretation, analysis, inference, evaluation, explanation, and metacognition.
- Evidence through reality.
- Context skills to isolate the problem from context.
- Relevant criteria for making the judgment well.
- Applicable methods or techniques for forming the judgment.
- Applicable theoretical constructs for understanding the problem and the question at hand.
Critical thinking calls for the ability to:
- Recognize problems, to find workable means for meeting those problems.
- Understand the importance of prioritization and order of precedence in problem-solving.
- Gather and marshal pertinent (relevant) information.
- Recognize unstated assumption and values.
- Comprehend and use language with accuracy, clarity, and discriminate.
- Interpret data, to appraise evidence and evaluate arguments.
- Recognize the existence (or non-existence) of logical relationships between propositions.
- Draw warranted conclusions and generalizations.
- Put to test the conclusions and generalizations at which one arrives.
- Reconstruct one’s patterns of beliefs on the basis of wider experience.
- Render accurate judgments about specific things and qualities in everyday life.